Job Description

If you want to work with a group where your skill set will be highly valued and growth and development is encouraged, then Tri-City Cardiology may be the place you are looking for!

The Device Department is currently seeking a Device Specialist. This department works closely with highly skilled staff, electrophysiologists and cardiologists to manage cardiac device needs. Potential growth opportunities of this position include cross training as a Heart Failure Specialist. If you have a strong knowledge base in rhythm recognition, cardiology and implantable cardiac devices, this may be an ideal position for you!


This position is responsible for functions within the Device Department to assist the physicians with the management of cardiac devices for the patients of Tri City Cardiology.


  • Conduct initial and follow-up device interrogations and programming to achieve problem resolution in collaboration with and general supervision of a provider and within scope of knowledge at multiple locations.
  • Proficient in the use of St Jude, Medtronic, Boston Scientific, Biotronik and ELA programmers.
  • Management of remote device checks, alerts and patient enrollment, equipment requests utilizing Merlin, Latitude, Carelink and Biotronik websites.
  • Responsible for remaining current on knowledge of implantable ICD’s, pacemakers, loop recorders and CRT/ICM devices for multiple manufacturers.
  • To ensure quality management employee utilizes Device Representatives and Providers if an issue is outside the scope of knowledge or general practice.
  • Acts as a resource and technical support of the physicians, peers, Device Technician, Clinical Care Coordinator and various support staff within the organization.
  • Requires effective collaboration and communication with departmental and interdepartmental team members, company representatives and providers.
  • Requires knowledge and ability to review, document and summarize of all acquired device information to be sent to provider for review.
  • Assists and is a technical resource for process management of device recalls and advisories.
  • Responds to all department emergencies as a BLS/ACLS certified employee.

Note: The essential functions outlined in this job description are intended to describe the general content and requirements of the position. They are not intended to be an exhaustive statement of all duties, responsibilities or qualifications associated with the position.


  • High school diploma or GED required.
  • Medical assistant, certified nursing assistant, exercise physiologist or related clinical experience.
  • Medical assistant diploma, nursing assistant certification or clinical credentials required.
  • Cardiology experience required.
  • EKG knowledge required.
  • ACLS certification required (must obtain within 90 days if not current).  
  • Background in basic rhythm identification.
  • Experience performing and interpreting new and follow-up device checks including, pacemakers, ICDs and CRT devices.
  • 40 wpm typing.
  • Proven effective training experience.
  • Demonstrated critical thinking ability in order to resolve problems and carry out instructions.
  • Ability to multi task.
  • Excellent verbal communication skills in an effective, clear, calm, friendly and professional manner.
  • Ability to effectively communicate to all internal and external customers.
  • Manages tasks in a timely fashion.
  • Knowledge of basic computer and math skills.
  • Ability to read and interpret documents.


  • Completion of EKG course preferred.
  • One year experience in device experience preferred.

We offer a comprehensive compensation package that includes competitive salaries as well as:

  • Health, Dental & Vision coverage (1st of the month following 60 days of employment)
  • Company Sponsored Life Insurance
  • 401(k)
  • PTO (vacation, sick & personal time off)
  • Company Paid Holidays
  • Employee Recognition & Rewards Programs with opportunities to earn gift cards and additional PTO

Important Notes

This position requires weekly travel to interoffice TCC device clinics located at our other offices. Mileage reimbursement is provided.