Job Description

Tri-City Cardiology has a vision “To be among the best providers of cardiovascular care in the entire country and be a place where employees want to work, patients want to receive care and physicians want to practice.

Do you have experience working in a medical office and enjoy face to face interaction with patients and providers? Are you organized and prefer a fast paced work environment? Then we are looking for you!

We are currently seeking compassionate and driven individuals with a desire to help support our Physicians in providing the best quality care to our patients. The schedule for this position is Monday - Friday, 8:30am-5:30pm.

POSITION SUMMARY

This position provides comprehensive discharge services to the patients to ensure that the care plan and physician orders are scheduled and carried out. This position also provides key communication support for the patient care pod. This position works collaboratively with back and front office staff, the communications team, physicians, ancillary services teams, and outpatient facilities to ensure completion of the patient care plan orders.

 DISCHARGE SCHEDULER ESSENTIAL FUNCTIONS

  1. Schedules patient appointments for testing both internally and externally per physician’s orders.
  2. Schedules follow up appointments or referrals to other specialists per physicians order.
  3. Completes lab and radiology requisitions/orders.
  4. Creates new patient charts and scheduling for walk in New Patients
  5. Prints patient appointment reminders, clinical summaries, and reviews all TCC scheduling, policies,   cancellation notices and testing instructions.
  6. Verify appropriate diagnosis for Testing from the chart.
  7. Enrolls patients in the Patient Portal if not already registered.
  8. Supports secretaries with faxing and other duties as necessary.

 Note:  The essential functions outlined in this job description are intended to describe the general content and requirements of the position.  They are not intended to be an exhaustive statement of all duties, responsibilities or qualifications associated with the position

 SECRETARY ESSENTIAL FUNCTIONS

  1. Performs the essential functions of the Discharge Scheduler.
  2. Provides timely response to patient questions and needs by maintaining/monitoring tasking inbox, printing and organizing fax server inbox, and any forms processing.
  3. Maintains physician schedule and calendar with time off requests, call coverage, appointments, meetings, reader of the week functions and any other responsibilities.
  4. Scrubs physician schedules for efficiency and scheduling errors.
  5. Collaborates with hospital staff to schedule inpatient and outpatient hospital procedures, orders required pre-procedure testing per standing orders and provides patient education and procedure preparation instructions to patients.
  6. Assists with hospital admissions and transfers as requested by the physician.
  7. Maintains, faxes and distributes physician rounding sheet. Distributes mail to physicians.
  8. Pages physicians for relevant calls, checks the Physician Voice Mail as assigned, and completes all necessary orders and documentation.
  9. Accurately documents all relevant data and information into the patient’s chart.
  10. Provides testing results to patients over the phone as directed by the physician.

 Note:  The essential functions outlined in this job description are intended to describe the general content and requirements of the position.  They are not intended to be an exhaustive statement of all duties, responsibilities or qualifications associated with the position

 MINIMUM QUALIFICATIONS

  • High school diploma or GED.
  • 40 wpm typing
  • Intermediate knowledge of basic computer and math skills. 
  • Demonstrated critical thinking ability in order to resolve problems and carry out instructions. 
  • Ability to multi task.
  • Excellent verbal communication skills in an effective, clear, calm, friendly and professional manner. 
  • Ability to effectively communicate to all internal and external customers.
  • Manages tasks in a timely fashion. 
  • Ability to read and interpret documents. 

 

PREFERRED QUALIFICATIONS

  • Previous medical scheduling experience preferred
  • Previous cardiology experience preferred
  • Medical Assistant diploma preferred

 

We offer a comprehensive compensation package that includes competitive salaries as well as:

  • Health, Dental & Vision coverage (1st of the month following 60 days of employment)
  • Company Sponsored Life Insurance
  • Disability Insurance
  • 401(k)
  • PTO (vacation, sick & personal time off)
  • Company Paid Holidays
  • Employee Recognition & Rewards Programs with opportunities to earn gift cards and additional PTO!